FAQ

Frequently Asked Questions:

What exactly is Nike-Rare? 
We are the newest online sneaker shop on the web. Our goal is to bring you exclusive kicks at great prices, hassle free. We mainly deal with Nike/Jordan products, but we are always open to any new and hot products. We strive to meet your needs.

Where are you located? 
We are located in Northern California. We do not have a store front but you are welcome to contact for arrangements to pick up shoes.

What is the shipping cost? 
$15 for the first pair of shoes and $10 for each additional pair.

I just ordered my shoes. how long will my order take, and who do you guys ship with? 
Your order should arrive in 2-3 days or sooner from time of purchase, although not guaranteed. We use the United States postal service and UPS to ship our products, depending on the weight of the package.

What is your return policy? 
There are no returns allowed unless incorrect item is shipped. If a return is allowed in a special case, shipping fees will not be refunded and a determined restock fee will not be deducted.

Do you guys double box your shoes? 
Of course, we double box all the shoes in order to maintain the mint condition of the box and guarantee the freshness of the kicks.

What forms of payment do you accept? 
We receive our payments via Paypal, Paypal users and guests can use their credit card, debit cards or Paypal balance to pay for the purchase. 

How secure is this store? 
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store? 
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.